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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M R

June 5, 2025

5  out of  5
rating by M R
"Definitely talk to Mike he was so kind and patient …"
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julie white

May 31, 2025

5  out of  5
rating by julie white
"The best team ! Always responsive and working together to find the best solutions for us — for insurance that is optimized for our family."
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Christian Escalante

May 27, 2025

5  out of  5
rating by Christian Escalante
"Highly recommend her & her staff always helpful & always in a good mood to help with any situation"
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Rodney Dorsey

May 25, 2025

5  out of  5
rating by Rodney Dorsey
"Great place, Kim is so nice and friendly. She will come out to visit or meet at any location you feel comfortable with. She and her staff are so "Great " they know there clients and are so willing to go out of their way to make things work out for them. I Love ❤️ Kim and her entire staff. Keep up the Excellent work 👏"
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Danny Callison

May 25, 2025

5  out of  5
rating by Danny Callison
"Mike Dunn did great saving me ton of money not bad for a new guy on job Kim buy lunch for new guy"
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Gregorio Vargas

May 22, 2025

5  out of  5
rating by Gregorio Vargas
"Son muy amables y pacientes"
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Shannon Owens

May 16, 2025

5  out of  5
rating by Shannon Owens
"Excellent receptionist, excellent prices. This is the place to go for insurance! I’ve looked far and wide and nothing compares. 5/5 stars I recommend!"
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Lizette E

May 7, 2025

5  out of  5
rating by Lizette E
"I recently switched my two-car auto policy from AAA to Kim Holland’s State Farm agency, and I couldn’t be happier. Karina was absolutely incredible! She made everything so easy, explained things clearly, and found me way better coverage for less money. That kind of service is rare these days. As a busy parent, I really appreciated how smooth and stress-free she made the process. She was honest, thoughtful, and genuinely cared about what worked best for me…not just pushing a sale. With everything getting more expensive lately, finding someone who helps you save money and actually makes life easier? That’s a win. Karina was fantastic, and Kim’s agency as a whole left a great impression. Five stars, no question!"
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Marcela Sarmiento

April 15, 2025

5  out of  5
rating by Marcela Sarmiento
"Absolutely!! We are very happy and grateful for the professionalism, customer service and efficiency of Kim Holland’s office in Hayward.❤️ Highly recommended!!✨"
We responded:
"Thank you for the wonderful review recommending our services to others, Marcela! We strive to provide you with the customer care that you deserve and it is always our pleasure to be able to assist you with any of your insurance needs!"
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Armando Hernandez

April 12, 2025

5  out of  5
rating by Armando Hernandez
"Im so gad i walked in kims office,i recomend her office,karina was so nice:)now i can drive my bimmer State Farm ,the BEST"
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Rocio Atanacio

April 8, 2025

5  out of  5
rating by Rocio Atanacio
"I want to thank Karina Garcia she help me to get a car insurance,she help to get a great price on my car insurance. I totally recommend Karia as your agent for insurance."
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BA Jackson King

April 4, 2025

5  out of  5
rating by BA Jackson King
"I love this office. Such a pleasant experience dealing with them. And, they're a female-only office/business! Yay! ❤️"
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Marck Louie Valderrama

April 3, 2025

5  out of  5
rating by Marck Louie Valderrama
"I have great experience with this branch. Kim Holland State Farm insurance was able to help me out on my insurance. Shoutout to Jennifer Gillette she is so helpful to me when it comes to details for what exactly best fit for me. I would definitely recommend this team. Kudos Kim Hollands team!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Corey Dlt

March 28, 2025

5  out of  5
rating by Corey Dlt
"Honestly! Grateful for this insurance company! They have been patient and understanding all throughout my experience with them! They have been nothing but outstanding with their service and care for their customers!"
We responded:
"Corey, thank you for your kind words! We're delighted to hear that you've had a positive experience with our insurance agency. Patience and understanding are key, and we're grateful for the trust you've placed in us. We appreciate your review!"
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Ricardo Melendez

March 15, 2025

5  out of  5
rating by Ricardo Melendez
"La atención es excelente y la información muy brindada"
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Thomas Rolfe

March 14, 2025

5  out of  5
rating by Thomas Rolfe
"Ashley us wonderful !!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Smith (Dave)

March 11, 2025

5  out of  5
rating by David Smith (Dave)
"Kim Holland’s office with State Farm Ins. Is first rate customer service. They take care of all my insurance needs. For over 50 years! ( her dad was my agent) Like a good neighbor"
We responded:
"Thank you so much for such a kind review. Wow - a half of century is a long time. I am grateful that i am able to follow in my father's footsteps. Thank you for being part of the State Farm Family. "
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Alfredo Rosales

March 8, 2025

5  out of  5
rating by Alfredo Rosales
"Muy Buen servicio. Karina me ayudo y me explico Todo muy professional, llegamos a un acuerdo y me pudo dar una Buena polica y quede contento, Muchas gracias Karina"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shiva Guivi

February 26, 2025

5  out of  5
rating by Shiva Guivi
"Karina was absolutely amazing! After dealing with multiple issues and other insurance companies I felt discouraged and overwhelmed. Karina was extremely professional and took time to explain the different policies as well as the amazing discounts and programs they provided. I was able to obtain full coverage insurance and my cost was substantially less than multiple other companies. THANK YOU KARNIA! You definitely have a long term customer with me and my family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Darhan Drahan

February 25, 2025

5  out of  5
rating by Darhan Drahan
"The best customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ascencion Carballo

February 22, 2025

5  out of  5
rating by Ascencion Carballo
"Jennifer, Karina, and Kim make a great team working together! They all are extremely helpful and highly recommend them especially if you need help in spanish! If they miss your call they are always quick to reach back, great customer service. They always help find the best prices."
We responded:
"Thank you for taking the time to share your thoughts! You made our day! We are always here to help. Thank you again!"
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TT F

February 22, 2025

5  out of  5
rating by TT F
"Karina and McKayla the best. Very knowledgeable, very informative, very helpful. Thank you."
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Jonathan Edlund

February 4, 2025

5  out of  5
rating by Jonathan Edlund
"The nicest agent, she goes out of her way to help her clients, I wish more were like her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Hope Pihana

January 24, 2025

5  out of  5
rating by Hope Pihana
"I’ve been with State Farm for many years now and they’ve handled previous claims quickly and efficiently. But recently my car was stolen and considered a total loss. Kim and her team handled my claim so quickly I was stunned, they gave me clear instruction's and even had me come in to make things easier/faster. Everyone was SO friendly and already knew me by name! It didn’t even feel like I was walking into an insurance office. They were relating to me and reassuring me the entire time, which made every penny I’ve ever spent with them worth it! If you’re looking for an insurance company that will actually take care of your property then I highly recommend Kim and her team, a bit pricey but 100% worth it."
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Jesus Barrera

January 17, 2025

5  out of  5
rating by Jesus Barrera
"Thank you to the entire Kim Holland office in Hayward. All the people are very friendly and efficient from the first day they make you feel confident, they solve all your doubts and give you help with anything and at all times they explained to me in detail everything necessary, I highly recommend this office and thanks to Karina Garcia for Always have a big smile and a very good attitude for clients."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We are grateful to have clients like you. If there is anything else we can do to help, please let us know!"